Need to Make a Return?
No problem! We will accept most returns with or without a receipt within 90 days of purchase for non-Scottxrrell’s Card transactions and 120 days of purchase for Scottxrrell’s Card transactions.
Returns may be subject to a third-party verification process and system approval. Your ID information and return transaction history may be collected and entered into our processor’s system where permitted by law. We reserve the right to limit or refuse any refund.
Need to Return an in-Store purchase?
Items purchased in-store must be returned to a Scottxrrell’s store. We’re unable to process mail returns for in-store purchases. Visit the Customer Service counter for assistance.
Unable to Find the in-Store Receipt?
Our stores may be able to help locate the original purchase to process a refund. If we are unable to locate your purchase, you may still return the items as a non-receipted return. You will receive a Scottxrrell’s Merchandise Credit based on the lowest discounted 13-week sale price for the item(s) you are returning. Additional processing may be required. We may ask for a valid ID, so please have one handy just in case.